Privacy Policy

Protecting the privacy of our users is a core value for us. On this page, we explain how we collect, use, and protect personal data, complying with the General Data Protection Regulation (GDPR) and other applicable laws.

Types of Data Collected

While using our platform, we collect various types of information, including:

• Identification data such as name, surname, date of birth, and address
• Contact information like email and phone number
• Payment data and financial transactions
• Technical data such as IP address, browser used, and site activity

This data is necessary to ensure effective, secure, and personalized service.

Purpose of Processing

We use the collected data to:

1. Manage account registration and operation
2. Ensure security and prevent fraud
3. Provide personalized customer support
4. Comply with legal and regulatory obligations
5. Send promotional communications, if authorized

All processing respects the principles of lawfulness, fairness, and transparency.

Data Retention and Security

Personal data is retained only as long as necessary for the purposes stated above and in compliance with applicable laws. We implement advanced technical and organizational measures to protect data against unauthorized access, loss, or alteration.

Our system uses encryption, firewalls, and strict access controls to ensure maximum security.

User Rights

Users have the right to:

• Access their personal data
• Request correction or deletion of data
• Restrict or object to data processing
• Receive a copy of their data in a portable format
• Withdraw consent to data processing at any time

To exercise these rights, users can contact our Data Protection Officer via the “Contact” page.

Use of Cookies

We use cookies to improve navigation, analyze traffic, and personalize the user experience. More details are available in our Cookie Policy.

We encourage you to read this policy carefully and contact us with any questions or concerns.